Uuuugh seriously! I *HATE* this! I work for a big global company, so most of the people I deal with on a daily basis are not in the same country as me. And people keep insisting on desktop sharing or recording videos to physically show me how to do things. NOOOO. Just.. send me some written instructions, and supplement it with a video if you absolutely have to, but if you "teach" me with a video only, you bet I'll forget that shit the next day.